Balance types
- Cash balance: value credited from an accepted payment or approved adjustment.
- Promotional credit: test or campaign value with separate restrictions.
- Frozen balance: value reserved during request settlement or review.
Use and expiration
The final policy must state usage priority, expiration and eligibility by model. Promotional credit should not be described as cash, withdrawable value or transferable property.
Ledger visibility
Balance changes should be traceable to a payment, grant, request settlement, refund or administrative adjustment with an immutable audit record.